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Solutions/Ringtone FAQs

Ringtone Frequently Asked Questions and Solutions

Topic (10) Comments Views Latest activity
What are the system requirements to redeem my Ringtone? 0 205  by Chris
My phone model or carrier isn’t listed? 0 187  by Chris
How do I redeem and download my Ringtone? 0 222  by Chris
I entered my Reward Code, redeemed my ringtone, and I didn’t receive anything. No message, nothing. 0 153  by Chris
After entering my phone #, I keep getting bounced back to the welcome page. I’m going in circles! 0 38  by Chris
My Reward Code is invalid. I’ve tried entering it many times and it keeps saying “invalid Reward Code”. 0 57  by Chris
After I enter my phone number, I see a blank content screen. Where are all the ringtones? 0 60  by Chris
I think I got charged after I redeemed my Reward Code. 0 72  by Chris
I am concerned about being charged for receiving mobile content. Are you SURE there is no charge for this service? I don't want any surprises on my bill! 0 116  by Chris
I traded my ringtone credit for a music download. My new Reward Code is invalid, or I lost my new music download Reward Code. 0 82  by Chris